Account Deletion

To request deletion of your account and associated data:

1. Open the Tabadaa app and go to Profile → Privacy & account → Request account deletion.
2. If you cannot sign in, send the request from the email address or phone number linked to the account to support@tabadaa.com. For a partner account, contact partners@tabadaa.com.
3. We may verify that you own the account. After verification, we deactivate the account and delete or anonymize eligible data within 30 days.

Data deleted or anonymized: profile and sign-in data, saved addresses, favourites, search history, notification identifiers, active sessions, and support attachments that are no longer needed.

Data we may retain: order, invoice, payment-status, payout, and accounting records for up to 7 years; security, fraud-prevention, audit, and moderation records for up to 24 months; and information connected to an open dispute or legal claim until it is resolved. Access to retained records is restricted and they are not used for marketing.

Protected copies may remain in backups for up to 90 additional days before deletion through the normal backup cycle. Deleting a partner account does not erase business or order records that must be retained, but it removes the user's access and eligible profile data.