Last updated: 19 October 2026
This policy explains how [company legal name] (“Tabadaa”, “we”) collects and uses your personal data when you visit tabadaa.com or place an order, in line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
What we collect
- Order details: your name, phone number, email address, delivery address and emirate, the products you order, and any notes you add.
- Account details: if you create an account, your login email and password (stored encrypted) and your order history.
- Technical data: your IP address, browser type and the pages you visit, which our hosting provider logs automatically for security.
How we use it
- To process, confirm and deliver your orders and collect cash-on-delivery payments.
- To contact you about your order by phone, WhatsApp or email.
- To handle returns, warranty requests and customer support.
- To keep the website secure and to meet our legal and tax obligations.
Who we share it with
We share only what is needed: delivery partners receive your name, phone and address to deliver your order; our hosting provider stores the website and its data; and authorities receive information when UAE law requires it. We do not sell your personal data.
Cookies
We use essential cookies to keep your cart, run checkout and keep you signed in. The site does not use advertising cookies. If we add analytics or advertising tools in future, we will update this policy.
How long we keep it
We keep order records for as long as UAE law requires for accounting and tax purposes. Account data is kept until you ask us to delete your account.
Your rights
You can ask us to access, correct or delete your personal data, to restrict or object to how we use it, or to withdraw consent. Email [privacy email address] and we will reply within 30 days.
Contact
Questions about this policy: [privacy email address], or use our contact page.